Memory form pillow

Remove the outer fabric cover and hand wash or machine wash on a gentle cycle

Do not wash, submerge, or soak the internal memory foam core in water

Allow the inner memory foam to air dry naturally in a shaded, well-ventilated area

Avoid direct exposure to sunlight to prevent foam degradation

Keep away from sharp objects to prevent punctures or tears

Policy Overview: Mivana Wellness does not accept returns or exchanges once a product has been delivered.

Damaged / Defective Orders: If your product arrives damaged, defective, or incorrect, you are eligible for a replacement.

Timeline: You must reach out to customer support within seven (7) days of receiving your package.

Requirement: You must provide your Order ID along with an unboxing video clearly showing the defect or damage.