Gel seat cushion

Unzip and remove the non-slip outer fabric cover before cleaning

Do not wash, submerge, or soak the internal gel material in water

Hand wash or machine wash the outer cover on a gentle cycle

Allow the inner gel core to air dry naturally in a shaded, well-ventilated area

Avoid direct exposure to sunlight or extreme heat sources to prevent material breakdown

Keep away from sharp objects to avoid damaging or puncturing the cover and gel insert

Policy Overview: Mivana Wellness does not accept returns or exchanges once a product has been delivered.

Damaged / Defective Orders: If your product arrives damaged, defective, or incorrect, you are eligible for a replacement.

Timeline: You must reach out to customer support within seven (7) days of receiving your package.

Requirement: You must provide your Order ID along with an unboxing video clearly showing the defect or damage.